https://paulnystrom.com/tags/patient-satisfaction/Recent content in Patient Satisfaction on Paul NystromHugoen-usThu, 26 Feb 2026 00:00:00 +0000https://paulnystrom.com/posts/doing-less/Thu, 26 Feb 2026 00:00:00 +0000https://paulnystrom.com/posts/doing-less/<p>My only incentive to do less for a patient is because it’s the right thing to do.</p> <p>A common example is upper abdominal pain most likely from severe gastritis or acid reflux. Patients just can’t believe that their stomach hurts that badly from something like that. They often have a history of acid reflux, but this episode feels different to them. It is lasting longer than usual or is more severe.</p>https://paulnystrom.com/posts/everything-is-negative/Sat, 13 Dec 2025 00:00:00 +0000https://paulnystrom.com/posts/everything-is-negative/<p>Patients often arrive with various ideas about their condition—drawn from personal worries, discussions with others, or online searches like Google. As a doctor, it may seem unnecessary to explicitly name conditions I know from the start are unlikely or absent. However, listing the specific things I ruled out can be valuable. It reassures patients that I took their concerns seriously, demonstrates that I thoroughly evaluated them, and builds trust and goodwill.</p>